loyalty
http://www.yso.fi/onto/yso/p9969
Related publications and other outputs
- Effects of service quality, trust, and perceived value on customer loyalty: the case of mobile subscribers (2009) Karjaluoto, Heikki; et al.; A4
- The effect of green values on loyalty: the development of a conceptual model (2009) Mustonen, Nora; et al.; A4
- An Examination of service quality, trust, value and loyalty among mobile subscribers (2008) Karjaluoto, Heikki; et al.; A4
- The relationship between service quality, perceived value, trust and loyalty to mobile operators and their services (2008) Karjaluoto, Heikki; et al.; A3