service design
http://www.yso.fi/onto/yso/p21190
Related publications
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- Modular Service Design of Information Technology-Enabled Services (2022) Tuunanen, Tuure; et al.; A1; OA
- Positive Online Customer Experience as an Antecedent of the Willingness to Share Information with an E-Commerce Retailer (2022) Nyrhinen, Jussi; et al.; A4; 978-3-030-95947-0
- The role of social capital in digitalised retail servicescape (2022) Nyrhinen, Jussi; et al.; A3; 978-1-003-09390-9
- Culture in service design : How service designers, professional literature and service users view the role of national, regional and ethnic cultures in services (2020) Chydenius, Tarja; G4; OA; 978-951-39-8100-6
- Designing Digital Well-being of Senior Citizens (2020) Vilpponen, Hannu; et al.; A4; OA; 978-1-7281-7392-4
- Explaining digital service users’ pursuit of value : a value co-creation and co-destruction perspective (2020) Lumivalo, Juuli; G5; OA; 978-951-39-8447-2
- Advancing service design research with design science research (2019) Teixeira, Jorge Grenha; et al.; A1
- How Are Negative Customer Experiences Formed? A Qualitative Study of Customers’ Online Shopping Journeys (2019) Kemppainen, Tiina; et al.; A4; OA; 978-3-030-36691-9
- Bringing Design Science Research to Service Design (2018) Teixeira, Jorge Grenha; et al.; A4
- Taide palvelee : soveltavan taiteen palvelumuotoilu (2018) Pääjoki, Tarja; et al.; D6; OA; 978-952-456-285-0
