electronic commerce
http://www.yso.fi/onto/yso/p9457
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- Customer Experience Formation in Online Shopping : Investigating the Causes of Positive and Negative Emotions During a Visit to an Online Store (2021) Kemppainen, Tiina; et al.; A3; 978-3-030-47539-0
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- Identifying the Ideal Types of Online Shoppers : A Qualitative Analysis of Online Shopping (2020) Kettunen, Eeva; et al.; A1
- Kuluttajat laitetaan itse töihin - mutta minkä vuoksi? (2020) Wilska, Terhi-Anna; E1
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- Personalization and hedonic motivation in creating customer experiences and loyalty in omnichannel retail (2020) Tyrväinen, Olli; et al.; A1; OA
- The role of fundamental motivations in willingness-to-pay online (2020) Salonen, Ville; et al.; A1
- Exploring Online Customer Experience Formation: How do Customers Explain Negative Emotions during Online Shopping Encounters? (2019) Kemppainen, Tiina; et al.; A4; OA; 978-961-286-280-0
- How Are Negative Customer Experiences Formed? A Qualitative Study of Customers’ Online Shopping Journeys (2019) Kemppainen, Tiina; et al.; A4; OA; 978-3-030-36691-9
- Inbound marketing : practical aspects of promoting goods and services in e-commerce (2019) Baranchenko, Yevhen; et al.; A1; OA
