Continuous Cyber-Physical Service Innovation
Main funder
Funds granted by main funder (€)
- 200 000,00
Project timetable
Project start date: 01/01/2020
Project end date: 31/12/2023
Summary
The primary goal of this project is to address the need to attain an in-depth understanding of how cyber-physical services (CPSs) can be innovated in a continuous manner. We will specifically study the application of a development and operations (DevOps) approach in the context of CPS innovations and how this process affects value creation by firms and their customers. The project uses a multi-method research approach. The data set will consist of approximately 10 in-depth case studies of leading CPS developer firms in Finland and the USA. We expect to conduct 70–80 interviews with firm representatives. In addition, we will collect sensor-based data about customers’ CPS use and will use artificial intelligence-enabled analytics tools to analyze the data. The overall project objective is to develop a framework for continuous CPS innovation and to explain how value is created through the service innovation process.
Principal Investigator
Other persons related to this project (JYU)
Primary responsible unit
Related publications and other outputs
- Enabling Value Co-Creation in Partner Collaboration Ecosystems : An Institutional Work Perspective (2024) Elo, Jenny; et al.; A4; OA; 978-0-9981331-7-1
- Fostering Cross-Functional Collaboration in Continuous Digital Service Innovation : Individual and Group-Level Perspectives (2024) Elo, Jenny; et al.; A4; 978-989-33-6886-2
- Building Strategic Partnerships for Value Co-Creation : A Conceptual Framework for Digital Service Organizations (2023) Elo, Jenny; et al.; A4; OA
- Functional and Structural Roles of Data in Service Ecosystems (2023) Pekkala, Kaisa; et al.; A4; OA; 978-0-9981331-6-4
- Managing Continuous Digital Service Innovation for Value Co-Creation (2023) Elo, Jenny; et al.; A4; OA; 978-0-9981331-6-4
- Exploring the “Why”, “How”, and “What” of Continuous Digital Service Innovation (2022) Elo, Jenny; et al.; A4; 978-3-031-21388-5
- Factors Enabling and Hindering Value Co-Creation in Continuous Service Development : A Systematic Literature Review (2022) Elo, Jenny; et al.; A4; OA; 978-0-9981331-5-7
